Terms & Conditions

Terms and conditions

Sglabware.com website is operated by SG Labware Pte Ltd (Seller), our head office is located in Singapore. As a user of this website, Buyer acknowledge that any use of this website, including placing orders to purchase products from Seller, is subject to the terms and conditions set out below. Please read the following terms and conditions carefully before using this website. If Buyer do not agree to these terms and conditions, please do not use this site.



The contents of Sglabware.com, including these terms and conditions, are subject to change by Seller at any time without notification. Any such changes will take effect when posted on the website and it is the buyer’s responsibility to read the terms and conditions on each occasion they uses the website. Buyer continued use of the website shall signify their acceptance to be bound by the latest terms and conditions.


Member Access and Security

Buyer will be given access certain information on Sglabware.com site. Buyer is entirely responsible for maintaining confidentiality of their password and account. Furthermore, Buyer is entirely responsible for any and all activities that occur under their account. Buyer must notify Seller immediately of any unauthorised use of their account or any breach of security. Seller will not be liable for any loss that Buyer may incur as a result of someone else using their password or account, either with or without their knowledge. However, Buyer could be held accountable for losses incurred by Seller or another party due to someone else using their account or password. Buyer may not use anyone else’s account at any time without the permission of the account holder and Seller.


Intellectual Property

Buyer acknowledge and agree that all copyright, trademarks and other intellectual property rights in all materials and / or content made available as part of buyer use of this website shall remain at all times vested in Seller or Seller’s licensors. Buyer further acknowledge that any other use of the material and content of this website, including but not limited to text, graphics, logos, button icons, images, audio clips, video footage, digital downloads, data compilations and software is owned by and is the copyright work of Seller and / or its suppliers, is strictly protected and Buyer agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Buyer may not use any of the trademarks in any manner without the prior written consent of Seller. Any unauthorised use is expressly prohibited by law and violators will be prosecuted.


Order Placement and Charges

Registering on Sglabware.com is free to eligible subscribers. Buyer may purchase any products provided on the site, at the prices designated on the site, by adding a product to a basket and choosing to proceed to payment.

On registering with Sglabware.com, Seller requires a period of time to process Buyer’s accounts. This process involves, but is not limited to, collating the registration information and authorising the relevant customer-specific discounts and complimentary services.

Free Local Delivery for all purchases above S$200.00 before GST.

For Purchases below S$200.00, there will be an Administrative & Handling charges of S$30.00 imposed for ordered goods to be delivered. Otherwise, Buyer may opt for Self-Collection at SG Labware Pte Ltd Office.

Please call +65 66351980 for more clarification on the Local Delivery.

All prices displayed on Sglabware.com are exclusive of GST. For all orders received from within the Republic of Singapore, 7% GST is added excluding instances where a GST exemption has been received. Please note that if claiming GST/VAT exemption, SG Labware Pte Ltd require a copy of the Exemption Certificate from the Revenue Commissioners.


Changes of Order

Orders arising hereunder may be changed or amended only by written agreement signed by both Buyer and Seller, setting forth the particular changes to be made and the effect, if any, of such changes on the price and time of delivery. Buyer may not cancel this order unless such cancellation is expressly agreed to in writing by seller. In such event, Seller will advise Buyer of the total charge of such cancellation, and Buyer agrees to pay such charges, including, but not limited to, storage and shipment costs, costs of producing non-standard materials, costs of purchasing non-returnable materials, cancellation costs imposed on Seller by its suppliers, and any other cost resulting from cancellation of this order by Buyer which is permitted by Seller. Certification of such costs by Seller’s independent public accountants shall be conclusive on the parties hereto.


Delivery, claims, delays

Immediately upon Buyer’s receipt of any goods shipped hereunder. Buyer shall inspect the same and shall notify Seller in writing of any claims for shortages, defects or damages and shall hold the goods for Seller’s written instructions concerning disposition. If Buyer shall fail to so notify Seller within five days after the goods have been received by Buyer, such goods shall conclusively be deemed to conform to the terms and conditions hereof and to have been irrevocably accepted by the Buyer.



Terms of sale are Cash on Delivery, unless otherwise stated. If the financial condition of Buyer results in the insecurity of Seller, in its sole and unfretted discretion, as to the ultimate collectability of the purchase price, Seller may, without notice to Buyer, delay or postpone the delivery of the products; and Seller, at its option, is authorised to change the terms of payment to payment in full or in part in advance of shipment of the entire undelivered balance of said products. In the event of default by Buyer in the payment of the purchase price or otherwise, of any order, Seller at its option’ without prejudice to any other of Seller’s lawful remedies, may defer delivery, cancel this Contract, or sell any undelivered products on hand for the account of Buyer and apply such proceeds as a credit, without set-off or deduction of any kind, against the contract purchase price, and Buyer agrees to pay the balance then due to Seller on demand. Buyer agrees to pay all costs, including, but not limited to, reasonable attorney and accounting fees and other expenses of collection resulting from any default by Buyer in any of the terms hereof.



Prices shown are in Singapore Dollars currency are subject to change. Please call +65 66351980 for current prices if Buyer require this information prior to placing their order. When placing order, please reference our quoted prices. If Buyer place their order by phone, Seller will confirm the current price at that time.


Price Changes

Shipment will be made promptly even if prices have been nominally increased. Price reductions will be automatically applied to your invoice.



Goods may not be returned for credit except with Seller’s permission, and then only in strict compliance with Seller’s return shipment instructions.



Seller’s failure to strictly enforce any term or condition of an order or to exercise any right arising hereunder shall not constitute a waiver of Seller’s right to strictly enforce such terms or conditions or exercise such right thereafter. All rights and remedies under this order are cumulative and are in addition to any other rights and remedies Seller may have at law or in equity. Any waiver of a default by Buyer hereunder shall be in writing and shall not operate as a waiver of any other default or of the same default thereafter.

This Agreement shall be binding upon, inure to the benefit of, and be enforceable by, the parties hereto.